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Discussion in 'Feedback, Suggestions & Support' started by Pyrotechnician, Apr 18, 2013. | Replies: 16 | Views: 8173

  1. Pyrotechnician

    Pyrotechnician IncGamers Site Pal

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    Same issue as the others here, paid for PAL status, not purple yet. Might have to make this a stickied thread, haha.

    Thanks,
    Pyro
  2. kestegs

    kestegs D3 Monk Moderator

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    Just send Elly a pm with your Paypal receipt info and she can get it fixed.
  3. Elly

    Elly Administrator

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    Okay. Found you on the PP system and changed your status.

    There is a known problem with Paypal system speaking with Vbulletin. I'm not the only site to be experiencing this. Some seem to go through but others don't so I'm having to set those manually.

    Apols to the subscribers for any inconvenience this causes you.
  4. Pyrotechnician

    Pyrotechnician IncGamers Site Pal

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    No problem, just needed the increased message space before the mafia game starts!

    Thanks!
  5. monitorman

    monitorman IncGamers Site Pal

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    Hi Elly.

    I'm having the same issue as the last time I auto-renewed. I PM'ed you last week, but thought I should try in here as well.

    I received the renewal notice April 12, 2013 from Incgamers, but I see that the Paypal payment had already come out on March 22, 2013.

    My PAL status is missing from my profile as I write this.

    Let me know if you need any receipts to verify this.


    Thanks for your time.
  6. Elly

    Elly Administrator

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    fixed now monitorman, check PMs.
  7. Noammr

    Noammr IncGamers Member

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    Hey Elly, same issue here.
    Paid via paypal on the 19th for a 6 month sub.
  8. Noammr

    Noammr IncGamers Member

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    Hello? Anyone?
  9. Elly

    Elly Administrator

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    Hey Noammr,

    Set manually to begin today.

    Sorry for the delay in attending to this.
  10. Noammr

    Noammr IncGamers Member

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    Thanks Elly, much appreciated.
    No biggie about the delay.
  11. BKC

    BKC IncGamers Member

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    Just for my information should the sitepal subscription be instant? Because i did a donation through paypal but haven't heard anything about it yet. However the donation was just this afternoon so i can imagine i need to have more patience :)
  12. Elly

    Elly Administrator

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    It should indeed, unless it's by e-cheque which I think takes up to 5 days to clear.

    Paypal 'speaking' to the forum system can be tetchy at times so it's possible it's just not activated it. Can you PM me the email address you use on Paypal and I can search for it and will set you Pal status manually.

    Thanks.
  13. BKC

    BKC IncGamers Member

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    PM has been sent :)
  14. BKC

    BKC IncGamers Member

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    I think Elly is on a well deserved vacation? it has been a week now :)
  15. Elly

    Elly Administrator

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    Sorry, all done now.
  16. DaBearJew

    DaBearJew IncGamers Member

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    Looks like im in the same boat as everyone else, i guess i should have more patience its been about 4 hours and i still havent had my pal membership activated, just wondering when this will be fixed. Elly let me know if you need my receipt info
  17. Dudzy

    Dudzy IncGamers Site Pal

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    Guess i got the same issue, no rush at all, just let me know if you need any information. Thanks

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