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Bug Diablo 3 Installation Error (Agent.exe)

Discussion in 'Tech Support for Diablo 3, Battle.Net & Systems' started by Kierenus, Aug 26, 2012. | Replies: 2 | Views: 6096

  1. Kierenus

    Kierenus IncGamers Member

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    Whenever I try to install D3, it gets stuck on "Checking for Updates." Then, it gets an error about the agent.exe. It tells me to wait a minute, or restart. I've done all that yet it still doesn't work. I have never played D3 ever, if it helps. I'm sorry if there are other threads like this. I have Windows 7 32-bit, Ultimate. Please clarify your answers. I don't want to get confused. Also, this doesn't only happen to D3 installation. It happens to the Mists of Pandaria Beta as well. Thanks for reading.

    Things I Have Tried

    Turn off "Work Offline" in IE9.

    Run as Administrator

    Set Secondary Login to Automatic
  2. Dogbert

    Dogbert IncGamers Member

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    Try reinstalling the launcher. Maybe something is corrupted in the installation.
  3. nurman

    nurman IncGamers Member

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    Delete you C:/programdata/battlenet and C:/programdata/blizzard entertaiment folders.

    Then launch the game again.

    IF it still does not work, go to C:/programdata/battlenet/agent and rightclick agent.exe, make it run always as administrator.

    Note: ProgramData folder is a hidden folder so you need to set them to be visible.

    View attachment 3510



    I had the same issue around a week ago and this is what I did.

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