Latest Diablo 3 News
DiabloWiki Updates

Can someone help me with a tech support question?

Discussion in 'Off-Topic' started by GeniusMisunderstood, Jul 22, 2006. | Replies: 1 | Views: 196

  1. GeniusMisunderstood

    GeniusMisunderstood IncGamers Member

    Joined:
    Aug 29, 2005
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    5
    Can someone help me with a tech support question?

    I downloaded a file earlier this evening, apparently an .mpeg format. However, the file will not open with either Media Player or any other such program (VideoInspector, DivX, etc). Further, on right-clicking the file, the only options that come up are the play/queue/add to now playing list/open with..., rather than the delete/copy functions and so on. Dragging into the recycle bin fails to do anything, and on trying to select it with MoveOnBoot, it says "File not found. Please verify correct file name was given", even though it's clearly being selected from a browser screen.

    All this leads me to believe that it's some kind of virus/trojan (although I cannot seem to find any information on it) - does anyone else have any ideas on how I can get rid of the file? (AVG/SpyBot don't seem to pick anything up)...

    Cheers in advance,
    Quarby
  2. Xenon[XoA]

    Xenon[XoA] Banned

    Joined:
    Jun 22, 2003
    Messages:
    4,486
    Likes Received:
    0
    Trophy Points:
    0
    Grab KillBox
    don't be fooled by the rather plain layout, it's an effective tool =)

    Boot into safe mode and run killbox - its a self contained program, won't stick weird dll's into your system folders.

    Main window looks like this: http://img93.imageshack.us/img93/5342/killboxee1.jpg

    Just browse for the file, and end it.
    If it doesnt delete (and you're getting errors relating to the file being in use by another application) use the delete file upon reboot option.

    edit: or you could always just try to select the file, hold shift and press your delete key -_-

Share This Page