With my parents i found that not doing it for them, and not giving them step by step instructions helped. I tried to make them get the concept of a window, or a browser, the same way they taught me stuff. Give them a basic tour of the OS or program or whatever, them make them think through where things might be, and how to do the thing they want, and they get it faster and figure more stuff out on their own. When i taught my dad how to do online banking, I did it very wrong the first time, basically click by click instructions, then discovered he had exactly how to log in to his internet banking sitting on his desk. *facepalm
Now they're not too bad. mom is pretty good because she will mess around with it until she gets it. dad still wants step by step insturcutions, and much like a pre-programmed robot, has trouble if anything moves. He bought himself an ipad though, and after seeing it do nifty things that he actually could use, he seems to be "getting it". He also stopped asking how to work the iphone his company gave him. I think seeing it on the bigger more "accessible" screen made it somehow less scary.
Anyway, regarding chick fil-a, while I had been avoiding it so i wouldn't get caught in all these protests either way, i heard there was quite the line at the one I occasion. All these people supporting whichever cause have now made it more difficult for me to get my tasty chicken sandwiches, AND I think all this attention only brought more publicity and awareness to the chain. I think the boycott was a miserable failure, both for the *** marriage advocates, and for me, the humble sandwich aficionado.