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  1. #1
    DiabloWiki.Net Ink Slinger TheWanderer's Avatar
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    Apr 2009
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    Unable to access from 2 different computers in the same house :(

    Hey guys, been a long time. :P



    Just got D3 yesterday, installed it on the laptop and played...
    I then installed it on my PC and tried logging in, but it locked my account and said it detected suspicious activity.

    Will this happen everytime I try logging in from different computers?
    Is there any way I can disable this security feature?

    Also, I planned on playing D3 when I'm on vacation with the laptop... Since the IP address changed will the account be locked again?


    Thanks in advance.



  2. #2
    IncGamers Member Tilitoon's Avatar
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    May 2011
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    Re: Unable to access from 2 different computers in the same house :(

    I'm not exactly sure what are the requirements that trigger the account locking but from what I've heard from friends, they were locked every time they went playing at a friend's house (different IP). I have installed D3 on my desktop PC and my laptop (same house, going to the same router) and I never got locked. But yea if you go on vacation chances are your account will be locked again, and as far as I can tell there is no way to disable that "security feature".



  3. #3
    Diablo: IncGamers Member Raging_Zealot's Avatar
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    Jun 2003
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    Re: Unable to access from 2 different computers in the same house :(

    I went on vacation for the 4th and was able to log on w/ my laptop with no issues, and usually I play on the desktop at home. I do have the authenticator, and I believe it did ask me, so that might help convince it the log in is legit. The logins were also several days apart.




  4. #4
    D3 Amazon &
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    Dacar92's Avatar
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    Re: Unable to access from 2 different computers in the same house :(

    I play all over the country. I play at home here in Chicago, I play at my main office in Florida, I play in hotels in Missouri, Minnesota, Kansas, Oklahoma, etc and each time when I try to play from a different location I have to plug in an authenticator number. I think that "beats" the suspicious activity monitor.

    Get an authenticator for your phone and see if it stops locking you up.



    Rose: You're an alien? You sound like you're from the North.
    Doctor: LOTS of planets have a North!!!

  5. #5
    Administrator Elly's Avatar
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    Re: Unable to access from 2 different computers in the same house :(

    Two of us here playing on different computers but I do also access the other account on my pc sometimes but neither of us have been locked out. But as Dacar says that's maybe the authenticator helping.



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