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  1. #1
    IncGamers Member
    Join Date
    Aug 2005
    Location
    South Wales
    Posts
    312

    Can someone help me with a tech support question?

    I downloaded a file earlier this evening, apparently an .mpeg format. However, the file will not open with either Media Player or any other such program (VideoInspector, DivX, etc). Further, on right-clicking the file, the only options that come up are the play/queue/add to now playing list/open with..., rather than the delete/copy functions and so on. Dragging into the recycle bin fails to do anything, and on trying to select it with MoveOnBoot, it says "File not found. Please verify correct file name was given", even though it's clearly being selected from a browser screen.

    All this leads me to believe that it's some kind of virus/trojan (although I cannot seem to find any information on it) - does anyone else have any ideas on how I can get rid of the file? (AVG/SpyBot don't seem to pick anything up)...

    Cheers in advance,
    Quarby




  2. #2
    Banned Xenon[XoA]'s Avatar
    Join Date
    Jun 2003
    Location
    f76 6 f 4zЮm
    Posts
    7,248
    Grab KillBox
    don't be fooled by the rather plain layout, it's an effective tool =)

    Boot into safe mode and run killbox - its a self contained program, won't stick weird dll's into your system folders.

    Main window looks like this: http://img93.imageshack.us/img93/5342/killboxee1.jpg

    Just browse for the file, and end it.
    If it doesnt delete (and you're getting errors relating to the file being in use by another application) use the delete file upon reboot option.

    edit: or you could always just try to select the file, hold shift and press your delete key -_-




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