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View Full Version : New B.net Item Restoration Feature!



Siege Valgore
25-04-2012, 18:26
We are very happy to introduce a new system that will allow players to recover items that they may have sold, destroyed or disenchanted.

With this new self-service option the recovery of an item or items that were recently deleted or sold to a vendor can be restored to a character immediately when using the ticket submission system on our Battle.net Support site.

For any items that were accidentally disenchanted the same method can be used to request a review by Customer Support for restoration.

This restoration option may only be used once every 30 days on active World of Warcraft accounts that are in good standing.

Additional details can be found in the following Support Article: Battle.net Item Restoration.

While we always strive to help whenever we can, with the introduction of this self-help feature customer support will no longer be able to assist with these types of requests.

As this option has a limited availability we encourage caution when selling, deleting or disenchanting items.


Link to Original Post (http://us.battle.net/wow/en/forum/topic/4768476808)

Bowzer
25-04-2012, 18:31
Isn't that for world of Warcraft?

Magikarp
25-04-2012, 18:35
Isn't that for world of Warcraft?

yeah lol..

Raesene
25-04-2012, 18:47
1) This is not related to Diablo.

2) This is just automating something that customer service did all the time manually. (probably why they were able to lay so many of them off)

Siege Valgore
25-04-2012, 21:39
Oh yeah. I got too excited, lol. Mods may remove this post if they wish....or re-locate it to the WoW Forum please.

Capt Goodman
25-04-2012, 21:42
Yeah, my Enigma was destroyed in D2, when I purchased D3. Could I please have that recovered to my D3 toon? Hah.

snowieken
26-04-2012, 07:01
Moved.

And that's good news, although I never needed item restoration myself. Unless I'm counting the bunch of items I got returned when my account was compromised a few years ago.

Raesene, knowing Blizzard's customer service, anything automated is always better. Once per month is actually pretty frequent, people must be quite thick who lose an item to disenchanting or actual destroying once per month.

Siege Valgore
30-04-2012, 18:14
I want my Carrot on a Stick restored! Haha. In all seriousness though the only Item I still have from Vanilla is my Benediction (Anathema for you Shadow Priests)