German Consumer Agency Targets BlizzardPosted 15 June 2012by
As if the Korean and French consumer bodies weren’t enough to be contending with Silverfang sends word that The Federation of German Consumer Organisations (vzbv) has raised action against Blizzard accusing them of antitrust violations.
It seems information on the German Diablo 3 box does not make it clear that a permanent internet connection is required or that the game is tied to the consumer’s battle.net account permanently. I can’t imagine that the box does not state ‘internet connection is required‘ but perhaps it isn’t clear that the single player option also requires a permanent connection. Without that made crystal clear one could easily assume the single player aspect wouldn’t require a connection.
The problem with the game being permanently tied to the consumer’s battle.net account seems to be that it prevents resale. The VZBV require that both of these things be made clear on the box.
In amongst this is the thorn in Blizzard’s side, the server infrastructure and it’s inability to cope with the volume of customers. Outside of patching I don’t know if that’s even still an issue in Europe now.
Blizzard have until the 13th of July to respond.