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Blizzard’s Official Statement on Diablo 3 Gold Duping

Posted 8 May 2013 by

Blizzard has issued an official statement on the v1.08 Diablo 3 gold duping and the current situation with the shuttered Auction House. Key points from their posts:

  • There will not be a general rollback. If you didn’t dupe gold and progressed your character since the patch went live, your progress is safe.
  • The gold dupe existed only on the Americas Realm (not on Asia or EU) for a few hours after v1.08 went live.
  • Blizzard says that only a small number of players took advantage of the exploit and thus they are handling bans, rollbacks, and other corrective actions on a case-by-case basis.
  • The Gold and Real Money Auction Houses should be back online fairly soon.
  • Full blue quotes below:

    UPDATES:

    12:00 a.m. PDT: At this time (and after careful consideration), we’ve decided to not move forward with rolling back the servers. We feel that this is the best course of action given the nature of the dupe, how relatively few players used it, and the fact that its effects were fairly limited within the region. We’ve been able to successfully identify players who duplicated gold by using this specific bug, and are focusing on these accounts to make corrections.

    While this is a time-consuming and very detailed process, we believe it’s the most appropriate choice given the circumstances. We know that some of you may disagree, but we feel that performing a full roll back would impact the community in an even greater way, as it would require significant downtime as well as revert the progress legitimate players have made since patch 1.0.8 was released this morning.

    10:40 p.m. PDT: Maintenance has concluded, and the fix has been implemented. Once we’ve been able to test this fix and verify that it works correctly, we’ll then mark the gold and real-money auction house live.

    10:35 p.m. PDT: To assist our teams with their review process, we have disabled all gold trades in the Americas region until further notice. Players can still trade items, but trades that involve any sum of gold currency cannot be completed.

    10:15 p.m. PDT: We believe we’ve found a fix for the gold duplication bug and will be deploying it shortly to all regions. In order to implement this fix, we’ll be bringing Diablo III into maintenance. We anticipate this maintenance will last for approximately 1 hour, lasting until approximately 11:30 p.m. PDT.

    _____________________________________

    Auction Houses Temporarily Offline — Update

    We’ve brought both the gold and real-money Auction Houses offline for maintenance. After the release of Patch 1.0.8 this morning, we found that some players were exploiting a bug that enabled them to duplicate gold through the Auction House. We’re working on fixing the bug right now, and bringing the Auction Houses offline helps us troubleshoot in a more stable environment while preventing further exploiting.

    Q. When will the Auction House be available?
    We don’t have an ETA just yet. Our priority at the moment is (of course) to fix the bug and make sure it can’t happen again. We know this is an inconvenience for some of our players, so we’ll be providing updates in this thread as soon as we have any details to share.

    Q. Will there be a rollback?
    Our priority is to fix any issues with the game client first—that’s what we’re working on right now. After we’ve addressed the situation, we’ll need to determine whether or not a rollback is appropriate. We know this is an important issue for all of our players, so we’ll be sure keep you informed of what’s happening and will provide any updates in this thread, as well.

    Q. Will players be banned for using this dupe?
    We’re currently in the process of reviewing the accounts involved and taking appropriate actions, including temporary locks, suspensions, and/or bans. Our exploitation policy for Diablo III can be found here, which should give you an overview of the kinds of activities that are and aren’t cool within the game.

    Thank you for all of your reports, and for your patience. In the meantime, to help streamline communication, we’re going to be locking and redirecting posts to this location.

    Sounds like we’re free to play now without worry of our progress being rolled back. You’d be wise to avoid any third party item or gold sales, since you’ll probably be buying duped gold, or items purchased with it. And who knows where the ban hammer and/or rollback will fall?


    Tagged As: | Categories: Auction House, Blue Posts, Diablo 3 Hacks, Lylirra