Recent Features

Diablo 3 Podcast #166: D3’s Seven Design Pillars + PTR
Josh Mosqueira’s GDC presentation on all the ways that RoS fixed D3’s mistakes brought up the original D3’s “Seven Design Pillars.” What were those 7 pillars and why did the game largely fail to achieve them? Plus more PTR testing and Natalya’s Set debate. Featuring N3rdwards, MJNspace, and Flux. Click through for approximate segment starting […]
Boycott Demon Hunters!
A fan infuriated by the item changes on the PTR for patch 2.2 has has ordered a strategy both illogical and counter-productive, urging players to boycott Demon Hunters! Let’s see his argument: I didn’t follow every link provided, but all that I looked at were fairly generic, “my class should be more awesome” complaints. Imagine […]

Blizzard Being Sued Over Authenticator Requirement to Protect User Info

Posted 9 Nov 2012 by

Blizzard are the attention of class action lawsuit which claims that Activision Blizzard are “deceptively and unfairly” charging customers by requiring players to purchase an authenticator to protect their personal information from hackers.

Plaintiff Benjamin Bell has taken out the action against Activision Blizzard and is seeking damages for “consumer fraud, unjust enrichment, negligence, breach of contract and bailment”.

Bell is claiming that Blizzard is placing the repsonsibility of securing customers personal information on the customer by making players purchase an authenticator instead of tightening security inhouse.

The complaint stems back to the problems around the launch of Diablo 3 when players were reporting account hacks on an almost daily basis. Then on the 10 August Battle.Net was hacked and a statement was released by Mike Morhaime to address concerns. Bell adds in the complaint that neither Activision or Blizzard took “the legally required steps to alert” gamers.

Bell is seeking damages from Activision/Blizzard for “tacking on” additional costs after customers have purchased the games and for requiring them to sign-up for Battle.net.

Source: Courthouse News via IncGamers.