Amazon Diablo III Pre-Order Woes

Posted 15 March 2012 by Nizaris

If you are one of the many that pre-ordered the game well in advance, this problem may be affecting you! We’ve recently received a tip regarding pre-orders on Amazon for the Diablo III CE. If you are wanting the release-day shipping, you will be required to cancel your order and re-order with the “release day shipping” checked.

I had my Diablo 3 CE preordered since it was announced last year on Amazon, back then I could not choose Release-date shipping (for obvious reasons); I had to chat with a rep of Amazon today about that, which told me that the only way was to “Cancel” and “Reorder” the CE to choose Release-Date delivery.

I did get $5 promotional credit for the trouble, but I am sure I am not the only one that preordered the CE from Amazon (I am not sure if it affects standard edition as well), and I would hate to somebody else having to wait the 2-day shipping just because of Amazon; I am sure a little “UPDATE” note in the release date announcement will help many.

UPDATE: Other posters are saying that you can change your order status and shipping methods via your account management. If you follow My account->Open orders->View Order Details (for Diablo 3 CE) you will be able to change the details so you get your order properly.

UPDATE 2: It is possible that this problem is only for US residents. If there are others from foreign countries that are having this problem, please post if you’re having a similar issue.

UPDATE 3: The original problem, it seems, occurred when the pre-order was in conjunction with a second item. If you did not buy the pre-order with another item, you can follow the other steps to ensure you have the correct shipping option.

So make sure that you have checked your pre-order and you may even get a 5 dollar credit for your troubles!

Thanks cyberblood for the tip.

Tagged As: | Categories: Diablo 3, Release Date
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41 Opinions have been expressed on “Amazon Diablo III Pre-Order Woes”
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  • I just changed the shipping method very easily from My account->Open orders->View Order Details(for Diablo 3 CE). 1 day shipping was selected. I made it release date, without canceling my order. 

    • I don’t get it. all I see is “shipping address”, “shipping speed (expedited international)”, and “shipping preference (Group my items into as few shipments as possible)”. that last one can’t be changed by me.

      I don’t see 1-day or release-day anywhere 

    • I just did this as well.  Took like a minute to do.

  • Any one know where you can get Collectors Edition in the UK?
    All news points to Game & Game Station going under soon, unless someone throws them a life line and buys them out.

  • I’m confused.  I’m on Amazon right now and there’s nothing that says Release Date for Shipping Speed. I’ve actually ordered two CE’s (18-FEB-2012, 22-OCT-2011) and neither have a Release Date listed..

    Okay I wound up cancelling my orders and had to create a new one.

  • I tried that “zoku”, but i only got the 1-day shipping option, its good to know not everybody has that problem (at least i got $5 out of it); anyways thank you Nizaris for posting the news.  :mrgreen:

    Edit: I was talking about amazon.com
    http://www.amazon.com/gp/product/B0050SZC5U/ref=ox_ya_os_product
     

  • Seems not to apply to german amazon. Cannot find anything like that there

    • I just changed shipping from Standard to Premium (in Germany). Should be fine now.

    • I ordered at Amazon.de and its the same Problem there. Had to change shipping method to “Standard” and now it shows 15.05.2012. You dont have to cancel your order, but you should change / check your shipping method.

  • Does this only apply to US residents? I’ve ordered through amazon.com from Canada (didn’t see it available on amazon.ca) and I also only have options for expedited shipping. Makes me think international orders aren’t affected by this.

    • If you click the Release Date Delivery details you will see this:

      “Release-Date Delivery is available for selected pre-order items we know we can deliver on the date the item releases for ZIP codes within the continental United States.  ”

  • <– US Resident. All I had to do was goto my Amazon account, Your Orders, Change Shipping speed.

    Very easy. 

  • It sucks for those of you who really jumped the gun but i’m not surprised. Just as long as they dont pull this **** with the people who got their copy via the WOW annual pass. THAT would really piss people off! 

    side note, does anyone know if you can upgrade the free copy via WOW annual pass to a physical copy of the CE? totally willing to pay the difference.

  • Yeah as the update says you can update it IF it’s the only thing in the order.  I got screwed on some games next week because some of them have release date shipping but others dont yet.  And the CE of Res Evil Operation Raccoon City doesnt have it because they sold out so I’m going to have to wait on that.  This is the one part that Amazon falls through on sadly :( .  As much as I love them getting games day 1 if you reserved it can be weird.  Some games I’ve seen them just update it but any kind of offshoot games or games w/o solid release dates don’t upgrade.

  • 5 dollars?  That’s the best news I’ve heard all day!

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